Customer Data Update

Bank Indonesia Regulation Changes associated with customer data update

Dear our Valued Customers,

With reference to the latest Regulation of The Financial Service Authority (POJK) No. 8 / 2023 concerning Application of Anti Money Laundering Program and Counter Terrorism Financing Act in Financial Service Sector where customers are required to periodically update their data or whenever there is a change.

Based on the above PT Bank Commonwealth customers are able to update their data by filling out the form and submitting it to our nearest branch with valid identity card (KTP/e-KTP/SIM/Passport/KIMS/KITAS/e-KITAS/KITAP).

The form can be downloaded here:

  1. Update Data Form - Individual
  2. Update Data Form - Corporate

Please send the completed form along with the copy of valid identity (KTP/e-KTP/SIM/Pasport/KIMS/e-KITAS/KITAP) to

Should you require further information please contact our 24 hours Call Center in 1500030, (6221) 2935 – 2935 for international access from mobile or visit our nearest branch.

Thank you for your cooperation and enjoy the convenience banking with us.