Customer Data Update

Bank Indonesia Regulation Changes associated with customer data update

Dear our Valued Customers,

With reference to the latest Regulation of The Financial Service Authority OJK Regulation No. 8 of 2023 on the Implementation of Anti-Money Laundering Programs, Prevention of Terrorism Financing, and Prevention of Financing for the Proliferation of Weapons of Mass Destruction in the Financial Services Sector where customers are required to periodically update their data or whenever there is a change.

Based on the above PT Bank Commonwealth customers are able to update their data by filling out the form and submitting it to our nearest branch with valid identity card (KTP/e-KTP/SIM/Passport/KIMS/KITAS/e-KITAS/KITAP).

The form can be downloaded here:

  1. Update Data Form - Individual
  2. Update Data Form - Corporate

Please send the completed form along with the copy of valid identity (KTP/e-KTP/SIM/Pasport/KIMS/e-KITAS/KITAP) to

Should you require further information please contact Call CommBank 1500030, (6221) 2935 – 2935 for international access from mobile or visit our nearest branch.

Thank you for your cooperation and enjoy the convenience banking with us.