Mobile Banking

  1. Mobile Banking

Token FAQ Tips

Mobile Banking is a banking online service for customers who are accustomed to use smartphones to communicate (ie: iPhone and Android) and it’s enabling to perform banking transactions anywhere and anytime, without having to visit a branch office.

Benefits:

  • Easy: Using the same user ID and static password as your Internet Banking
  • Safe: Using static password to login and authenticate transactions using Token
  • No fee: Free of charge for register and use token for customers. Mobile Banking is only using a GPRS connection, so the connection is depend on the telephone operator/provider’s client.

Product Risk
The failure of the Digital Services system (Internet Banking, Mobile Banking) Bank (system down/system error).

Procedures & requirement:

  • Subscribe for Internet/Mobile Banking service in nearest Commonwealth Bank branch by completing and signing the product & services application form and providing the required documents.
  • Download  Mobile Banking application:
    • Android: search “Commbank ID” pada Google Play Store
    • iPhone: search “Commbank ID" pada AppStore
  • Login using given username and static password, same as your Internet Banking.

Product Features Inquiries

  • Balance Inquiry for transactional account
  • Balance inquiry for Investment account (CommInvest)
  • Account Movement
  • Transaction History
  • Active Term Deposit Inquiry
  • Standing Order Inquiry
  • Loan Details
  • Loan Account Activity
  • Loan Payment History

Fund transfer

  • Fund transfer to your own account or to other’s account in Commonwealth Bank with cross currency between IDR, USD, AUD, SGD, EUR, GBP, CNY, NZD, HKD and JPY.
  • Fund transfer in IDR to domestic banks using SKN, RTGS and Online transfer method
  • Fund transfer in foreign currency using SWIFT to domestic or overseas (currently available in AUD and USD)
  • Future dated fund transfer
  • Standing Order fund transfer

Notification to Beneficiary
You can send notification to your receiver via email to inform that fund transfer has been done

Mutual Fund

  • Subscription Mutual Fund
  • Redemption Mutual Fund
  • Switching Mutual Fund
  • Inquiry for Mutual Fund product include NAV history
  • Inquiry for Mutual Fund order status
  • Inquiry for Mutual Fund portfolio

Cheque/Giro book order

Online cheque/giro book order

Mailbox

allows user to view the general messages sent by the bank and allows user to send messages to the bank and view the sent messages.

Others

  • Change Password
  • Change User ID
  • Change Security Questions
  • Set favorite transactions
  • View Transaction Status
  • Forex Calculator and Loan Eligibility Calculator
  • Information on Forex Rate

Special Rate

Cross currency transaction with special rate using deal code.

Transaction Limit

  • Daily limit for each type of transaction
  • No maximum limit transaction for Mutual Fund transaction

Fees and Charges
For more detail of Mobile Banking fees and charges, please look at Fees and Charges. For Mutual Fund transaction fee please refer to Mutual Fund Fee and Charges table

Bilingual
Mobile Banking service is available in Bahasa Indonesia and English version.
For further Information please Contact Call Commbank at (code area) 1500030 or (6221) 2935 2935 for International Access.

Terms and Conditions apply

Customer is fully responsible to every transaction instruction using User ID, static password and Token. Therefore Customer guarantee and discharge Bank from every claim and lawsuit arise from loss due to Mobile Banking Usage



Product Information Summary
Learn more about this product here.