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Phone and email
Head Office/Kantor Pusat

How to reach us

General enquiries

Call us: 15000 30
(Operational hours: 24 Hours)
Calling from overseas Call us: (6221) 2935-2935
Complaint

Call us: 15000 30
(Operational hours: 24 Hours)
Calling from overseas Call us: (6221) 2935-2935
The Complaint Handling Submission Mechanism
Transaction Dispute Submission Mechanism
Customer Care

customercare@commbank.co.id
the size of email sent maximum 3 MB
Social Media

Head Office

PT Bank Commonwealth

Treasury Tower, 65th floor
Lot. 28 SCBD,
Jl. Jenderal Sudirman, Kav 52-54, Jakarta 12190
Phone : (021) 5096 0000,
(021) 5096 0140
(021) 2554 9500

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PT Bank Commonwealth is incorporated and licensed in Indonesia with limited liability and a subsidiary of the Commonwealth Bank of Australia (“CBA”), an Australian company. CBA is an Authorised Deposit-taking Institution (“ADI”) with authority granted by the Australian Prudential Regulation Authority (“APRA”) under the Banking Act 1959 (“Commonwealth of Australia”). PT Bank Commonwealth is a separate entity to CBA and is not an ADI under APRA definition. Unless otherwise disclosed, PT Bank Commonwealth is not guaranteed by the CBA and, accordingly, the obligations of PT Bank Commonwealth do not constitute deposits or other liabilities of CBA.

PT Bank Commonwealth is an insured member of Indonesia Deposit Insurance Corporation

Contact Us

How to reach us

General enquiries

Complaint

Customer Care

Social Media

Head Office

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