Extend Adjustment on Branch Operational Hours and Limited Services Up To 30 April 2020

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Dear Valued Customers,

In order to support the government's policy in handling COVID-19 and the implementation of Large Scale Social Restrictions (PSBB) in several areas, Bank Commonwealth informs that the adjustment of operational services on all Commonwealth Bank branches will be extended to 30 April 2020.

Commonwealth Bank Branch Operational Hours
08.30 – 14.30 Local Time

Below is the list of branches in Jakarta, Surabaya and Bali that will still be operating limitedly:


Branch Name



1. KC WTC 6

Lt Dasar World Trade Center (WTC) 6,
Jl Jend Sudirman Kav 29 - 31 Jakarta 12920

2. KCP Pantai Indah Kapuk

The Gallery Metro Broadway Blok 8 No. CB, CC & CD PIK
Jl. Pantai Indah Utara
Kel. Kapuk Muara, Kec. Penjaringan, Jakarta Utara

3. KCP Kensington      Kelapa Gading

The Kensington Commercial
Jl. Bulevar Kelapa Gading Blok TKC No.A01-A02, Kelapa Gading, Jakarta

4. KCP Puri Indah

Puri Tirta, Jl. Puri Kencana L6/88 C-D Jakarta Barat


5. KC Surabaya

      Panglima Sudirman

Jl. Panglima Sudirman No.38 – 40
Kel, Embong Kaliasin, Kec.Genteng, Surabaya


6. KC Denpasar

Rukan Teuku Umar Indah Blok 12A, Jl. Teuku Umar No. 2, 4 & 8 Denpasar, Bali

Apart of the above list, the operational of several branches of Commonwealth Bank in Jakarta, Surabaya and Bali area will be temporarily halted.

Commonwealth Bank’s branch offices other than in the 3 (three) cities mentioned above will still be available for banking services with limited operation.

The convenience of banking transactions anywhere anytime can be done through Commonwealth Bank's Internet Banking / Mobile Banking / Cashflow services and all Commonwealth Bank ATMs, ATM Bersama / Prima / BCA networks and the ATM Mastercard International network.

For your ease and convenience in obtaining Commonwealth Bank account, product and services of Commonwealth Bank, please contact Call CommBank at 15000 30 / 021 – 7917 6000 or (62-21) 2935 2935 (international access) or through email

Commonwealth Bank