Newsroom

Christmas 2019 and New Year 2020 Holiday


Dear Valued Customer,

Regarding to Christmas Day 2019 and New Year 2020, we hereby inform you that on:

December 24th - 25th , 2019 and January 1st, 2020
BANK SERVICES WILL NOT AVAILABLE AT BRANCH OFFICES

Transactions are accessible using our digital services facilities (Internet/Mobile Banking, Cashflow, ATM) and ATM Bersama/Prima/Mastercard network.
Transaction arrangements at Commonwealth Bank during holiday season of Christmas Day and New Year 2019 are as follow:

  1. Transfer to other bank with SKN, RTGS, and foreign exchange transfer SWIFT method using Internet/Mobile Banking on December 24th - 25th 2019 will be processed on December 26th 2019, and transaction on January 1st,2020 will be processed on January 2nd,2020.
  2. Mutual Funds and Bonds with Indonesian Rupiah transactions on December 31st,2019 are not available, neither from Branch or Internet/Mobile Banking.
  3. Transfer to other bank with SKN and RTGS method using Internet/Mobile Banking on December 31st,2019 will be processed as schedule. If transaction pass the cut off time, it will be processed on January 2nd 2020.
  4. AutoInvest, Standing Instruction, and future date transaction with online system, SKN and RTGS that has debit date on:
    1. December 24th – 25th 2019, please provide a sufficient fund before December 23rd 2019 at the latest by 17.00.
    2. January 1st ,2020, please provide a sufficient fund before December 31st,2019 at the latest by 17.00.

For further inquiries, please contact our Call CommBank at 15000 30 for local access or (6221) 2935 2935 for international access or through customercare@commbank.co.id.  

Commonwealth Bank would like to wish you a Merry Christmas and Happy New Year 2020.

Sincerely,
Commonwealth Bank