Newsroom

Annoucement of Adjustment Commonwealth Bank Operational Hours


Dear Valued Customer,

In order to support the government's policy regarding the tightening of the Implementation of Community Activity Restrictions (PPKM) in order to suppress the behavior of Covid-19, Bank Commonwealth informs that effective on 30 June 2021 until further notice, Bank Commonwealth will re-adjustment the operational services hour on all Commonwealth Bank branches.

Commonwealth Bank Branch Operational Hours
09.00 – 15.00 Local Time

Referring to the information from Bank Indonesia (BI) Number No.23/154/Dkom dated June 28th , 2021 regarding BI’s adjustment of banking operations and public service schedules for implementation of PPKM, that effective July 2nd, 2021 there is a change in cut off time of banking transactions at branches and  through Mobile Banking/Internet Banking and Commbank Mobile below:

No

Type of transaction

Cut off time services

Before

After in the Branch

After in Mobile Banking /Internet Banking and Commbank Mobile

1

SKNBI and BI-RTGS transactions

14.00 WIB

12.00 WIB

13.00 WIB

2

Tax payment

14.00 WIB

12.00 WIB

13.00 WIB

 

Our Banking services can still be accessed through CommBank Mobile application, Mobile Banking CommBank ID, dan Internet Banking and ATM Bersama/Prima network. You can view all asset information that you have in Commonwealth Bank through CommBank SmartWealth application.

For further inquiry please contact our Call CommBank at 15000 30 for local access or (6221) 2935 2935 for international access or through email customercare@commbank.co.id.

Sincerely,
Commonwealth Bank